Privacy Policy
ACA WEAR Privacy Policy and Terms of Use
ACA WEAR , through these terms, regulates the use of the services offered on the ACAWEAR.COM website and sets forth the general conditions applicable to the use of the products and services available. By accessing and/or registering on our website, you automatically agree to our Terms and Conditions of Use. Please read the information below carefully and, if you have any questions, contact our customer service center at acawear@acawear.com .
1. Privacy Policies
As widely reported in the press, Law No. 13,709/18, better known as the General Data Protection Law (LGPD) , is in effect. It establishes new rules for the processing of personal data by individuals and companies, both public and private. This includes limits on the collection, storage, use, and sharing of this information.
We inform our customers that their personal data and payment information are secure. We use a robust and highly credible sales platform, as well as the best payment intermediaries to ensure data security.
We dedicate care and effort to producing the best products with our partners, and we are equally committed to providing an easy and secure online shopping experience. The personal information stored by our website helps us better understand our customers' interests. Questions or suggestions about our privacy practices should be sent to acawear@acawear.com .
1.1 Your Privacy
ACA WEAR collects, stores, and processes information to improve the shopping experience. This information allows us to contact our customers to inform them about our products, services, and promotions. This Privacy Policy refers to ACA WEAR through the use of terms such as "website," "we," "our," and "us." Words such as "you," "your," and similar expressions refer to our customers or users of our website. By visiting and using the website, you accept the conditions described below, which comprise our Privacy Policy.
1.2 Data Collected
When placing an order, the customer provides their information for ACA WEAR 's registration. Our website requests data such as your name, email address, CPF (Brazilian Social Security Number), home address, and credit card number. Please note that card data is provided on the website but is encrypted and interpreted by a partner financial institution. ACA WEAR will use this information to process and complete your order. Data such as your name, address, email address, and phone number may be stored even after you have made the purchase so that we can send you messages regarding your order, as well as the order number or delivery confirmations, if necessary.
Registration is not required to browse the website. However, without providing certain information when requested, it will not be technically possible to access some functions on our website, including certain areas of the online store, placing an order, or accessing any other sections exclusive to registered customers. In addition to recording your purchases, we also record the products you viewed. This information, along with your other registration data, allows us to improve your customer experience and recommend products more accurately. Statistical analysis of the number of visitors and accesses is also used to improve our website, the products we sell, and the exclusive services we offer.
1.3 Social Networks
Our registered customers authorize contact via social media, with the option to unsubscribe at any time. When using Facebook, WhatsApp, Instagram, Telegram, or other social media platforms, we may use your identification data to optimize your experience with ACA WEAR . We comply with all our partners' terms, policies, and conditions to ensure the integrity of your data from these social media platforms.
1.4 Statistics
Digital browsing content is collected to monitor customers' usage preferences on our website. Data such as server peaks, user browsing patterns, and number of page views, when analyzed, reveal where our customers are from and how they interact with us online. This type of information does not reveal who our visitors are in a personal or individualized way. It is also important to note that, like most websites, our website may use pixel tags or other user tracking technologies without personally identifying them. This data and similar data from other users will be compiled so we can improve our products and services offered by ACA WEAR , as well as the overall customer experience when browsing our website.
1.5 Disclosure of Information to Third Parties
ACA WEAR does not share, rent, or sell your email address or other registration data. We will not share your personal information with other companies. However, website statistics and related information are processed in the systems of technology providers contracted by ACA WEAR . We do not share payment information with other companies, except with payment institutions responsible for financial processing. Your name and address are shared with logistics companies and carriers responsible for delivering products to the addresses you select.
1.6 Security
We have physical, electronic, and administrative security measures in place to protect payment data, as well as other personal information. These measures help us prevent fraud and unauthorized access to information, as well as maintain data integrity. Additionally, we have an Internal Security Policy to prevent ACA WEAR employees and associates from accessing your personal information, ensuring your data remains secure at all times.
1.7 Changes to Company Policies
ACA WEAR may modify the terms of its policies to better serve its customers. Please check this Privacy Policy frequently for any changes.
Important : No employee is authorized to contact you on ACA WEAR 's behalf to request your credit or debit card security information as part of the anti-fraud verification process. If you have any questions, please contact acawear@acawear.com so we can assist you.
2. Communication
By registering on the website, you automatically agree to receive email messages or other forms of communication regarding promotions and news from the website. If you no longer wish to receive these messages, you can unsubscribe at any time by accessing the "My Account" page on the website. You can also opt out by clicking the unsubscribe link at the bottom of all our emails.
If you have any questions, please contact our team through our customer service center: acawear@acawear.com .
3. Copyright
The entire website, along with its products, designs, layout, photos, text, and other content, are the property of ACA WEAR . It is strictly prohibited:
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Copy, distribute or disclose any material from our website, products and/or services by any means, unless you have authorization to use it;
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Disseminate spam, chain letters or other forms of unsolicited email not authorized by ACA WEAR ;
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Attempt to interfere with or compromise the integrity or security of any part of our online operations;
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Committing fraud or hiding your identity;
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Include the name “ ACA WEAR ” in any material, domain name or electronic address for any purpose, unless authorized in advance by the ACA WEAR team.
4. Product Descriptions
The product descriptions available on the website are prepared as accurately and completely as possible. However, if you encounter any errors or the product you purchased does not match the description provided, please contact our team at acawear@acawear.com .
You may return it within 7 (seven) business days after receiving the product, unused and in perfect condition, in accordance with our Exchange and Return Policy .
All products feature accurate images, giving you an idea of their size, dimensions, and intended use. You can also read the product specifications and dimensions for more information.
Product images may vary in color depending on each user's monitor settings. If you have any questions about a product description or image, please contact us. ACA WEAR reserves the right to correct any errors in text, descriptions, or product photos at any time.
5. Prices and Inventories
ACA WEAR sells products with limited stock, so all promotions and promotions are subject to availability. The information, prices, and discounts set forth on this website are subject to change without notice. ACA WEAR reserves the right to correct any errors in the pricing of our products and is not committed to selling the product at the stated price.
Our vouchers and discount coupons are not valid in the OUTLET category, nor are they cumulative, allowing the customer to use one coupon per purchase. ACA WEAR reserves the right, in some cases, to only allow one use of a coupon per CPF.
When using a voucher and/or discount coupon, make sure you have used and applied the coupon to guarantee your discount or gift. Adding a product to the "cart" does not guarantee its reservation. The product will only be reserved for the customer after the order is completed and approved by the card operator. Adding a product to the "cart" does not guarantee its price. In case of price fluctuations, the price in effect at the time of checkout will prevail.
6. Payment Methods
By registering on the ACAWEAR.COM website, you agree to the prices and payment terms, which are subject to change. Payment can be made by credit card, debit card, or bank slip (through the payment provider).
To pay by credit card, you must enter your card information on the website to complete the transaction (for details on personal data protection, please see our Privacy and Security Policy). All personal information is strictly confidential and will only be used to complete your purchase.
If you have any questions about invalid or unauthorized charges, please contact our team at acawear@acawear.com .